A member must reside in the United States or, at the company’s sole discretion Canada.
A member with mild lesions, simple injuries, sprains, simple fractures or mild conditions that can be treated locally and not require further medical or emergency care do not qualify for an air medical transport under this program. The decision to transport a member is based on the members medical condition, not membership status.
There are no preexisting conditions that would prevent you from using this membership. However, A Member being evaluated for or on an organ transplant list prior to enrollment will not be entitled to a transport for conditions related to that transplant. A Member who is hospitalized at the time of enrollment will not be eligible for transport benefits for that hospitalization and may not be accepted for membership in the Program entirely. A Member traveling outside of the United States for the sole purpose of seeking medical treatment, whether inpatient or outpatient, experimental or otherwise, will not be eligible for air medical transport benefits for that specific medical condition. A member beyond the second trimester of pregnancy may not be transported if the transport request relates to the pregnancy.
Due to the high risk of sending U.S. registered aircraft and personnel into countries or geographic regions where the U.S. State Department, Department of Transportation, or the Federal Aviation Administration (FAA) has issued travel restrictions, Program services are not available in these areas. Program services may not be available when requested due to factors beyond the Company’ control, such as use of the appropriate aircraft by another Member or other circumstances governed by operational requirements or restrictions including, but not limited to, equipment manufacturer limitations, governmental regulations, maintenance requirements, Member condition, age or size, or weather conditions. FAA restrictions prohibit most Program aircraft from flying in inclement weather conditions. The primary determinant of whether to accept a flight is always the safety of the Member and medical flight crews.